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Mr. Sethi Says The Hospitality Industry is Experiencing an Interesting Phase

The hospitality industry is currently going through an interesting phase. With the technological advances we’ve seen in recent years, there’s been a corresponding change in the way that people book and experience travel.

The hospitality industry is currently going through an interesting phase. IIHM has been observing a lot of changes taking place in the last few years. The most notable change has been the rise of the sharing economy, which is having a major impact on traditional businesses such as hotels and restaurants. Other changes include the increasing popularity of app-based booking platforms and the growth of digital marketing channels. As a result of these changes, IIHM believes that the hospitality industry is undergoing a major transformation. IIHM is keeping a close eye on these developments and is working hard to ensure that its students are prepared for the future of hospitality.

In this blog post, Sanjay Sethi was awarded the IHD award in Mumbai, and we’ll explore some of the major changes taking place in hospitality.

Who Is Mr. Sanjay Sethi?

Mr. Sethi was recently awarded at IHD Mumbai for his services to the hotel industry. Mr. Sethi has been working in the hotel industry for over 30 years and has held various positions during his career. Mr. Sethi has been the CEO and Managing Director of Chalet Hotels for the past 10 years. Under Mr. Sethi’s leadership, Chalet Hotels has become one of the leading hotel chains in India. Mr. Sethi is a well-known figure in the hotel industry and is respected for his knowledge and experience of 30 years. Sethi is an American Hotel and Lodging Educational Institute Certified Hotel Administrator (CHA). From IIM-Bangalore, XLRI, and Cornel, he has earned a number of management certifications. He has worked for the top hotel brands in India for more than 30 years. Mr. Sethi founded Berggruen Hotels in 2006 as promoter CEO and MD working with Berggruen Holdings, New York, before joining Chalet Hotels.

Some Of The Major Changes Taking Place In The Hospitality

Sanjay Sethi is the MD and CEO of Chalet Hotels Limited, a hospitality company with a portfolio of premium hotels across India. In an interview, Sethi talks about the company’s core values, upcoming projects, and the hospitality industry.

We register a brand for each of our hotels based on which one best suits the specific area. The target guest demographic or the location of the hotels we construct could be the drivers. It is based on the play of the loyalty program and the source market of our target audience. The new commercial skyscrapers in Bengaluru and Mumbai are among our continuing projects, and they are quickly becoming more complicated. The Westin Powai is now undergoing its second phase of restoration, which is scheduled to be finished by December 2022.

In a concise period of time, IIHM, a leading institution in the field of hospitality education, was able to expand and effectively reach the young, blooming talents of the current generation. The institute is a higher education facility that plays a national and international role in the provision of hospitality education. It is backed by research and scholarship in fields that are consistent with its goal.

Why IIHM(International Institute Of Hotel Management)

IIHM is the largest resource of trained manpower in this field. With a vision to be the leading hospitality education institution, IIHM strives to impart world-class hospitality education. The institute offers the latest curriculum, experienced faculty, modern infrastructure, and industry-specific training to its students. IIHM’s pedagogy is a perfect blend of theory and practical learning. This makes IIHM graduates highly employable not only in India but also globally. The institute has an excellent placement record with top-notch companies like Taj Hotels, Oberoi Hotels, Hyatt Hotels, Marriott Hotels, Sharma Group of Hotels, etc. recruiting its students. IIHM alumni are successfully placed in managerial positions in various departments of the hospitality industry all over the world. With its presence in 6 major cities across India, IIHM remains the first choice of career aspirants and professionals looking for a promising career in hospitality management.


The hospitality industry is currently experiencing an interesting phase where the focus has shifted from providing accommodation and food to delivering unique experiences. Mr. Sethi believes that this is a great opportunity for aspiring hoteliers to tap into this trend and create value for their guests. At IIHM, we are committed to preparing our students for success in this ever-changing industry. We offer world-class education and training that equips them with the skills needed to not only run successful businesses but also deliver exceptional customer experiences. Are you ready to join us on this journey?

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"I am currently working at Novotel, Ahmedabad formerly workeday The Park Hyatt, Hyderabad. I've also worked at Zee Cine Awards. In the industry I am glad, I learned from the best IIHM. It taught me all disciplines, all the values and what hospitality is all about. Whatever I doing and will be doing always be related to IIHM & all the faculties."

Rahul Mehta – Sales and Marketing
Novotel , Ahmedabad

"I love my entire career to IIHM. IIHM inculcated Discipline,Relationship building & Team Management Skill. Without 3 assets of the service industry I would not be where I am without IIHM. Thank you IIHM."

Santanu Ghosh – Sr. Director

"IIHM made me realize my passion for cooking. Thank to all faculty members for lighting up the desire in me. IIHM enable me to secure a job in Australia which helped boost my career."

Bernard Lee – Sous Chef
QT Hotels & Resorts, Canberra, Australia

"I could not have been more fortunate and IIHM is always going to be a very very important part of my life and it is all thanks to them that I am here."

Somya Mishra – Event Co-ordinator
JW Marriott Hotel Kolkata

"Post my pass out I joined Oberoi and I moved to Marriot. Over here I am working as a Housekeeping Executive and as far IIHM concerned its the college where from the very first day the faculty, the director they make sure that you are groomed in such a way that you are ready by competition of 3 years, you are ready to work with hotels "

Mr. Sumanta – (Housekeeping Executive)
JW Marriott Hotel Kolkata

"Started my career with Raheja Group of Hotels, worked 10 years in the Taj group of hotels, now working in Fort Jadhavgargh. IIHM is a very good college whatever I am today to become something. To become something you need to have a base what I have got from my college. What I have learnt at IIHM is helping me today."

Biswajit Biswas – (General Manager)
Fort Jadhavgargh

"IIHM has been a wondrous platform for me for achieve my goals. Along with the constant support of my faculty. Wishing IIHM all the success."

Marriot Marquis Miami, USA

"I was a student of IIHM in 2011-2014 Batch & specialized in F&B Service. It is a glorious brand I'd say because it is recognised globally and everyone knows what IIHM stands for, its fun and its learning mashed up together. I wish the faculties,the alumnies & the students of IIHM a beautiful & glorious success. "

Hyatt Regency , Kolkata

"Forever thankful to IIHM for what I am today. I would love to take this opportunity to thank the entire team of IIHM for the grand success and the mark that they made last 26 years."

ESHA GHOSH – Associate Director (Event Sales)
Hyatt Regency , Kolkata

"I am Hovaz and I come from Iran. I wanted to study in IIHM Hotel School in India and therefore I came to Kolkata. IIHM is renowned as an institute that prepares students to succeed in International Hotels, and that is what I look forward to. I am in the 2013 -2016 batch and now I am studying in the Final Year Thanks to IIHM."

Omni Amelia Island Plantation Resort , United States

"With a brilliant academic success behind herself, She graduated with a gold medal from IIHM. But, She had shown more entrepreneurial skills throughout the tenure of her education in IIHM than in other areas of engagements. Immediately after her education she started her own restaurant by the name The Wise Owl which has already become famous in the locality."

SIDDHIKA GHOSH – Managing Partner & Owner
The Wise Owl Steakhouse , Kolkata

"I graduated in Hospitality Management from IIHM in the year 1999. That I studied at IIHM was my advantage. After graduation I joined the kitchen. But my fundamentals were very strong and quickly rose through the ranks and today I am the Executive Sous Chef in International The Lalit, Delhi."

PRADIPTA SINHA – Executive Sous Chef
International The Lalit, Delhi

"With the help of IIHM I Graduated in hospility management and came to USA on Internship. After completing my Internship, I completed my masters in hospility management from Columbia University. I want to thank my teachers at IIHM and my colleagues who helped me to nurture my dreams in my college."

Dayapal – Food & Beverage Manager
Park Hyatt, Washington DC

"The three years that I spent at IIHM were a big transitional stage in my life. It helped me prepare myself to work with great confidence. The assignments with challenging"

AMIT DASH – Executive Chef
Hotel Westin , Pune

"I could not have felt more at home in a place so different from Armenia. I love every moment I spend at the IIHM Hotel School whether it is cooking up an Indian meal in the kitchen or supervising over a Food and Beverage Festival in one of the city’s favourite event management venue. There are always new skills to develop, people to meet and experiences to encounter that will help me to succeed in my future. I am also the Captain of IIHM Rugby Team. "

IIHM , Kolkata

"Life certainly does surprise you with its unexpected turns. I never knew that three years of long journey with IIHM would lead me to the dream hotels of many, Marriott. I cannot thank IIHM enough, along with everyone for their consistent support. And I certainly hope to continue making my IIHM proud."


"I am Hovaz and I come from Iran. I wanted to study in IIHM Hotel School in India and therefore I came to Kolkata. IIHM is renowned as an institute that prepares students to succeed in International Hotels, and that is what I look forward to. I am in the 2013 -2016 batch and now I am studying in the Final Year Thanks to IIHM."

Omni Amelia Island Plantation Resort , United States

"It is the finer aspects of training & transparency that keep our talents intact. We at Siyaji believe the company is only as good as its people. Hence we are proud to have maximum leaders from within. This has resulted in the growth of our culture, talent & organization. "

Kunal Katoch – VP Operations
Sayaji Hotels Limited
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