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What Makes a Restaurant Manager Great?

Successfully overseeing an entire restaurant is one feat, and highly effective restaurant managers effortlessly achieve it. How? And what makes a restaurant manager great?

Below are the answers to these intriguing questions!

1. Great restaurant managers respect their staff

Great restaurant managers know how to respect their staff. In fact, this trait is common to all great leaders. High effective restaurant managers treat their staff as their peers and motivate them to provide the best services to guests, which further helps boost the credibility of the restaurant.

2. Great restaurant managers set the culture

Managers can make or break a team.  Great restaurant managers set the right work culture that includes the right mix of work ethics, teamwork, and rewards/appreciation. Great restaurant managers are clear about what they expect from the team.

Working under highly effective managers is always fun as the work culture they set isn’t monotonous.

3. Great restaurant managers reward team members/staff

Great restaurant managers reward team members for the extra effort they put in to deliver the best customer service. Successful restaurant managers aren’t always work-oriented; they throw parties and reward team members as an appreciation for their hard work.

4. Great restaurant managers communicate effectively

Highly effective restaurant managers use positive communication to ensure efficient workflow within the team members. All leaders, including restaurant managers, use constructive criticism to help their team members improve further.

Clear communication also helps restaurant managers precisely solve problems which otherwise may impair workflow and result in poor customer service.

5. Great restaurant managers are planners

Highly effective restaurant managers start each day with a plan and a goal. In fact, preparing the day’s plan is essential to ensuring smooth workflow as new tasks can unexpectedly pop up in a restaurant. Without a plan, the team can lose the track.

6. Great restaurant managers prioritise customers/guests

Highly effective restaurant managers prioritise customers over everything else. They are deeply focused on improving customers’ experience in the restaurant.

7. Great restaurant managers set an example

Highly effective restaurant managers set the tone for the rest of the team members; they are the first to arrive and last to leave. Successful restaurant managers motivate their staff by setting examples.

At IIHM, our hotel management course includes teaching the students important skills that will help them succeed in their career.

Become a successful restaurant manager by pursuing a hotel management course at IIHM

Want to become successful in the hospitality industry? Learn all the key skills to achieve your goal by pursuing a hotel management course at IIHM. Learn more about hotel management course and fees here http://iihm.ac.in.

AN AFTER TASTE THEY TREASURE FOR LIFE

"I am Hovaz and I come from Iran. I wanted to study in IIHM Hotel School in India and therefore I came to Kolkata. IIHM is renowned as an institute that prepares students to succeed in International Hotels, and that is what I look forward to. I am in the 2013 -2016 batch and now I am studying in the Final Year Thanks to IIHM."

HOVAZ DILANCHIAN – Cook
Omni Amelia Island Plantation Resort , United States

"With a brilliant academic success behind herself, She graduated with a gold medal from IIHM. But, She had shown more entrepreneurial skills throughout the tenure of her education in IIHM than in other areas of engagements. Immediately after her education she started her own restaurant by the name The Wise Owl which has already become famous in the locality."

SIDDHIKA GHOSH – Managing Partner & Owner
The Wise Owl Steakhouse , Kolkata

"I graduated in Hospitality Management from IIHM in the year 1999. That I studied at IIHM was my advantage. After graduation I joined the kitchen. But my fundamentals were very strong and quickly rose through the ranks and today I am the Executive Sous Chef in International The Lalit, Delhi."

PRADIPTA SINHA – Executive Sous Chef
International The Lalit, Delhi

"With the help of IIHM I Graduated in hospility management and came to USA on Internship. After completing my Internship, I completed my masters in hospility management from Columbia University. I want to thank my teachers at IIHM and my colleagues who helped me to nurture my dreams in my college."

Dayapal – Food & Beverage Manager
Park Hyatt, Washington DC

"The three years that I spent at IIHM were a big transitional stage in my life. It helped me prepare myself to work with great confidence. The assignments with challenging"

AMIT DASH – Executive Chef
The Sheraton , Hyderabad

"I could not have felt more at home in a place so different from Armenia. I love every moment I spend at the IIHM Hotel School whether it is cooking up an Indian meal in the kitchen or supervising over a Food and Beverage Festival in one of the city’s favourite event management venue. There are always new skills to develop, people to meet and experiences to encounter that will help me to succeed in my future. I am also the Captain of IIHM Rugby Team. "

SEVAK
IIHM , Kolkata

"Life certainly does surprise you with its unexpected turns. I never knew that three years of long journey with IIHM would lead me to the dream hotels of many, Marriott. I cannot thank IIHM enough, along with everyone for their consistent support. And I certainly hope to continue making my IIHM proud."

SOHEE LIM
Marriott

"I am Hovaz and I come from Iran. I wanted to study in IIHM Hotel School in India and therefore I came to Kolkata. IIHM is renowned as an institute that prepares students to succeed in International Hotels, and that is what I look forward to. I am in the 2013 -2016 batch and now I am studying in the Final Year Thanks to IIHM."

HOVAZ DILANCHIAN – Cook
Omni Amelia Island Plantation Resort , United States

"Like IIHM says that the difference between Extra Ordinary and Ordinary is just an EXTRA, it is so true when you finish your college and get out into the real world. The IIHMites always"

DEEPIKA – Housekeeping Executive
Westin, Chennai
AN AFTER TASTE THEY TREASURE FOR LIFE